At HMS, we’re committed to delivering your order quickly, safely, and in perfect condition. Please read our shipping details carefully before placing an order.
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Order Processing
All orders are processed within 1–2 business days after confirmation.
Orders placed on weekends or holidays will be processed on the next working day.
Once shipped, customers receive a tracking ID via SMS or email.
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Shipping Time
Delivery usually takes 3–7 business days depending on your location.
Remote or rural areas may experience slight delays.
HMS is not responsible for courier delays caused by natural events, strikes, or unforeseen circumstances.
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Shipping Charges
Free shipping may apply on selected products or during promotional offers.
Standard shipping charges are displayed at checkout before payment.
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Return & Exchange
HMS follows a 7-day return and exchange policy from the date of delivery.
No refunds are applicable.
Products must be unused, unwashed, and in their original packaging for exchange eligibility.
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Order Cancellations
Orders can be cancelled within 12 hours of placing them by contacting our support team.
Once shipped, orders cannot be cancelled.
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Customer Support
For any shipping-related queries or assistance, feel free to contact us:
